Dell Walk in Drive for Technical Support Technician | Gurugram Vacancy

Recruitment are announced for Technical Support Technician under Dell Jobs in Gurugram. You can get information about all latest information for Dell Recruitment based upon skills mentioned in which you can find updates about education, age criteria, salary, application form and others information for Full time Jobs.

Dell Careers Notification Detail

Organization/ Company Full Name: Dell

Dell Positions:

• Technical Support Technician

Dell Vacancy:

Various vacancy of Technical Support Technician and others announced under Dell Recruitment as per reservation policy.

Age Criteria of Dell Jobs:

Applicants for Dell Vacancy for Technical Support Technician should be Min 21 years only as per GEN category criteria whereas for reservation follow guidelines as per Dell Career Notification only

Qualification for Dell Careers:

Applicants for Technical Support Technician and others Jobs under Dell Career Opportunities should be B.A, B.Com, BBA, B.Sc. BE, B. Tech pass outs from 2018 or 2019 in equivalent respective fields from top tier universities with Dell Careers Official notification.

Responsibilities:

• Responsible for providing telephone support for customers on operation or maintenance of Dell products.
• Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
• Responsible for Out of warranty and In warranty solution sales.
• Performs work in accordance to standardized policies and procedures.
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Ensure proper escalation procedures are followed.
• Responsible for customer satisfaction through effective handling of customer problems.
• Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills..

Skills:

• Undergrad with 1 year of International Call Center Voice experience
• Should be willing to work in shifts in a 24 x7 work environment
• Should be residing within Transport Boundaries
• Excellent telephone soft skills & thorough telephone functional skills
• Ability to handle stressful situations.
• Ability to deal professionally with irate customers.

Application Form Fees for Dell Vacancy:

Under Dell Technical Support Technician Jobs applicants doesn’t have to submit for Application and Processing Fee.

Salary for Dell Recruitment:

Selected candidates for Technical Support Technician and others under Dell Jobs announced will be offered good salary with other allowance which will be as per guidelines.

Selection Process for Dell Jobs:

Applicant for Technical Support Technician Jobs should need to go through Technical Interview, Team Leader Round with HR Interview under Dell Job Notification announced

How to Apply for Dell Careers Opportunities:

To apply for Dell Vacancy of Technical Support Technician and others have to submit application form via Dell online mode only with all relevant document mentioned in Dell official website where you have to keep a set of document after successful submission of document mentioned as per specified mode.

Interview Date:  8th to 10th Jan @ 12:00pm to 3:00pm

Interview Venue: Dell International Services, Vipul Tech Square, Sector – 43, Near Sector 42-43 rapid metro station, Gurgaon – 122002

Contact Person: Abhishek Sharma

Application form of Dell Recruitment as per below information:

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Last Date: 10-01-2020